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Medical workforce

Our shared medical workforce service provides expert medical HR support to the following partners:

Royal Free London NHS Foundation Trust
Royal National Orthopaedic Hospital NHS Trust
North London Hospice
Marie Curie

For the Royal Free, we also oversee the trust’s lead employer contracts for GP and public health trainees in London, and foundation dental trainees in London and the south-east. Across our various customers we support the employment of more than 4,300 doctors and dentists.

Our services include:

  • Expert HR advice and support, on both broad strategic issues and complex individual cases.
  • Transactional processes specific to doctors and dentists, such as job planning, clinical excellence awards, revalidation and appraisal, rotas and work schedules.

We work closely with NHS England and internal partners including occupational health, recruitment and payroll, to deliver the best possible services to our customers.

If you are interested in finding more about our medical staffing services, please contact Jonathan West, head of shared medical workforce services at jonathan.west6@nhs.net.

If you are a GP, public health or foundation dental trainee and have an enquiry, please contact our lead employer services team via: rf.leademployerservice@nhs.net


Our service promise

Our people are working together so they can provide you with the very best support services. To ensure we deliver this experience, we operate the following service values:


Focusing our efforts on providing the best customer experience.


Adopting new technology to ensure quality and efficiency.


Easy to work with and easy to access.

Services for now and in the future

We are employing the latest technology to our service systems, allowing us to provide you with faster services, real-time information and accurate reporting, and to proactively adopt new standards so we can stay ahead of the game.

We use robotic process automation (RPA) wherever possible so that the information you need is at our fingertips, and so that we can focus our attention on finding solutions to your issues in a timely manner.

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