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Our payroll consultancy service provides clients assistance with complex areas such as contract management and support, advice on reward and benefit schemes and in-depth reviews of payroll operations for better quality and more streamlined services.

We can help you develop common approaches to problems through our wealth of knowledge and expertise of the NHS payroll sector and propose policies and processes for implementation for an improved employee experience.

Our bespoke services include:

  • In-depth reviews of payroll operations and recommendations of where to improve, such as root cause analysis of over and underpayments
  • A full bespoke communications package for your organisation on all payroll and pensions related hot topics
  • Contract management
  • Electronic Staff Record (ESR) data quality reviews and cleansing
  • One-to-one ESR training for payroll issues/queries
  • Advice on legislation changes
  • Assistance to recruit the right payroll lead for you

For more information and to find out about our different packages of support, email tonimason.hambidge@nhs.net


Our service promise

Our people are working together so they can provide you with the very best support services. To ensure we deliver this experience, we operate the following service values:


Focusing our efforts on providing the best customer experience.


Adopting new technology to ensure quality and efficiency.


Easy to work with and easy to access.

Services for now and in the future

We are employing the latest technology to our service systems, allowing us to provide you with faster services, real-time information and accurate reporting, and to proactively adopt new standards so we can stay ahead of the game.

We use robotic process automation (RPA) wherever possible so that the information you need is at our fingertips, and so that we can focus our attention on finding solutions to your issues in a timely manner.

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