Services
Occupational health & wellbeing
Our aim is to protect the health and wellbeing of staff in the trusts we serve by providing high quality and responsive occupational health services.
Our occupational health services are managed through one centralised hub with face-to-face services provided by specialist teams at several locations. Proactive and agile in adapting to the changing needs of the workforce, our teams help to keep staff well so they in turn can deliver their best performance for the benefit of their patients and customers.
The services we provide include:
- Health surveillance and monitoring
- Occupation-related assessments
- Disability and chronic health condition employment support for staff and managers
- Assessment and advice with regard to manual handling and display screen equipment
- Immunisations
- Advice for human resources teams and managers
- Ill-health medical reviews or retirement
- Psychology outreach service
You can contact us at any of our locations below in working hours; 8.30am to 4.30pm, Monday to Friday, or via email at rf-tr.nlpss-ohsharedservice@nhs.net
For assessments, you can access an appointment at one of several NLPSS locations across north central London that is most convenient to you, these include:
Moorfields Eye Hospital
City Road, London, EC1V 2PD
Royal Free Hospital
Pond Street, London NW3 2QG
Tel: 020 7830 2509
Whittington Hospital
Magdala Avenue, London N19 5NF
Tel: 020 7288 5551
Royal National Orthopaedic Hospital
Brockley Hill, Stanmore, Middlesex HA7 4LP
Tel: 020 8909 5104
North Middlesex University Hospital
Sterling Way, London N18 1QX
Tel: 020 8887 2328
St Ann’s Hospital
St Ann’s Road, London N15 3TH
020 8702 6640
Alternatively, you can also choose to have your assessment virtually by telephone or a MS teams call.
The NLPSS occupational health teams can be contacted at the above locations in working hours; 8.30am to 4.30pm, Monday to Friday, or via email at rf-tr.nlpss-ohsharedservice@nhs.net
Our occupational health therapies include fast access to psychology, physiotherapy and occupational therapy services to assess and support staff members with concerns resulting from their work or impacting on their work. This involves an assessment of your current difficulties and goals and creating a plan to support you with these.
When you self-refer to the psychology, physiotherapy and occupational therapy services your referral is completely confidential, meaning that no details are communicated to your manager or other staff members.
Psychology
Occupational health psychology can support staff who are feeling overwhelmed, anxious, overstretched or struggling in their roles. They can also support you if you have experienced traumatic events at work or are struggling to attend work due to mental health difficulties.
Psychological support involves an assessment of your difficulties, advice and referral options within your trust or community, as well as relevant self-guided resources. At times we can provide short term ongoing therapy sessions.
Physiotherapy
The occupational health physiotherapists treat a wide variety of musculoskeletal disorders including muscle, nerve, joint and ligament complaints resulting from or impacting on your work.
At the initial assessment the physiotherapist will discuss your condition with you and carefully examine the area and nature of your problem. If appropriate, a treatment programme tailored to your needs will be formulated. Please bring any notes or results of any investigations that are relevant to your condition to your appointment. If at the end of your assessment further investigations are considered appropriate you will be referred to your GP or to another specialty.
Occupational therapy
The occupational therapy service aims to support staff to remain in work or return to work. It assists staff with long term health conditions, neurodiversity, and concerns such as stress and anxiety.
The occupational therapist may support you via a confidential self-referral or when you are referred by your manager. If you see the occupational therapist as part of a manager referral, they will share a report with your manager after obtaining your consent with advice, adjustments and recommendations to help you at work.
You can expect to see the occupational therapist for around one to six sessions depending on your needs to help your return to work or improve your health and wellbeing while at work.
We offer the following vaccinations to staff who work at the organisations where we provide occupational health services:
• Measles, Mumps and Rubella (MMR)
• Hepatitis B
• Varicella (Chickenpox)
• BCG vaccination (TB)
• Influenza
• Typhoid *
• Diphtheria, Pertussis, Tetanus and Polio *
• Hepatitis A *
• Pertussis *
• Smallpox *
*These vaccinations are only available to staff who are at particular risk through their work.
Our service promise
Our people are working together so they can provide you with the very best support services. To ensure we deliver this experience, we operate the following service values:
Quality
Focusing our efforts on providing the best customer experience.
Innovative
Adopting new technology to ensure quality and efficiency.
Accessible
Easy to work with and easy to access.
Services for now and in the future
We are employing the latest technology to our service systems, allowing us to provide you with faster services, real-time information and accurate reporting, and to proactively adopt new standards so we can stay ahead of the game.
We use robotic process automation (RPA) wherever possible so that the information you need is at our fingertips, and so that we can focus our attention on finding solutions to your issues in a timely manner.