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Our expert recruitment team provides the following employment services for eight trusts in our partnership:

  • Placing and supporting job adverts
  • Making offers of employment
  • Carrying out employment checks (professional registration, ID, references, right to work etc.)
  • Hiring people onto payrolls

This means that regardless of where you work in north central London, there is the same process and no unnecessary duplication of checks when you move between partner or customer organisations.

We operate a customer-first approach so you can get the answers to your queries in a timely manner. Our helpdesk team is available to answer general enquiries from candidates and hiring managers. Its opening hours are Monday to Friday, 8am to 5pm, excluding bank holidays.

Get in touch by calling 020 3758 2060.


A big thank you from me and all our teams here at UCLH for making the junior doctors rotation such a success. Thanks for the great collaboration and hard work, it is very much appreciated.

Liz O'Hara, Director of Workforce, University College London Hospitals NHS Foundation Trust

We received excellent support from NPLSS colleagues at our recent in-person recruitment day. They were professional, efficient with excellent communication and customer service skills.

Royal Free London NHS Foundation Trust

I just started in post: the whole onboarding process, from accepting an offer to logging into a trust PC, has been, without a doubt, the most efficient and easiest one I've been through with any NHS trust. Thank you very much to all involved!

Dr Nathan Dowling, Principal Clinical Psychologist, Royal Free Hospital NHS Foundation Trust

Our service promise

Our people are working together so they can provide you with the very best support services. To ensure we deliver this experience, we operate the following service values:


Focusing our efforts on providing the best customer experience.


Adopting new technology to ensure quality and efficiency.


Easy to work with and easy to access.

Services for now and in the future

We are employing the latest technology to our service systems, allowing us to provide you with faster services, real-time information and accurate reporting, and to proactively adopt new standards so we can stay ahead of the game.

We use robotic process automation (RPA) wherever possible so that the information you need is at our fingertips, and so that we can focus our attention on finding solutions to your issues in a timely manner.

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